LevelUp+
terms of service
Effective Date: January 1, 2025
1. Acceptance of Terms
By using LevelUp+, you agree to these Terms. We may modify Terms anytime; continued use constitutes acceptance.
2. Eligibility
You must be 13+ years old (16+ in EU/EEA) to use LevelUp+. If you are under 18, you must have parental permission.
3. Description of Service
LevelUp+ is a personal growth tracking app with AI analysis. Features include:
- Voice recording
- Transcription
- AI insights
- Version tracking
- Weekly summaries
LevelUp is NOT a medical, therapeutic, or professional advisory service.
4. IMPORTANT HEALTH DISCLAIMER
THE SERVICE IS FOR INFORMATIONAL AND SELF-REFLECTION PURPOSES ONLY.
LevelUp+ is NOT a substitute for professional medical advice, diagnosis, treatment, mental health care, or counseling. AI-generated content is automated pattern recognition, NOT professional advice.
- Don't disregard professional advice based on this app
- Don't delay seeking help because of this app
- Mental health crisis? Contact emergency services immediately
We make no representations or warranties about the accuracy, reliability, or completeness of any AI-generated content. AI insights may be incorrect, inappropriate, or potentially harmful. You should not act on AI-generated content without independent judgment.
5. Subscription Terms
- Free and Premium tiers available
- Auto-renewal unless cancelled 24+ hours before period ends
- Payments via Apple App Store
- Cancel anytime in Apple ID settings
- No refunds except as required by law/Apple
- Prices may change with notice
6. User Conduct
You agree to:
- Provide accurate info
- Use for lawful, personal, non-commercial purposes
- Maintain device security
- Accept responsibility for activities
You agree NOT to:
- Reverse engineer the Service
- Attempt unauthorized access
- Transmit harmful content
- Interfere with Service
- Use automated access
- Sublicense or sell rights
7. Intellectual Property
The Service is owned by HatchingPoint and protected by intellectual property laws. Your content remains yours; you grant us a license to process it for Service delivery.
8. DISCLAIMER OF WARRANTIES
SERVICE PROVIDED "AS IS" WITHOUT WARRANTIES.
We disclaim:
- Implied warranties of merchantability/fitness
- Non-infringement warranties
- Warranties of uninterrupted/error-free service
- Warranties about AI accuracy
Use at your own risk.
9. LIMITATION OF LIABILITY
HATCHINGPOINT NOT LIABLE FOR:
- Indirect, incidental, special, consequential, punitive damages
- Loss of profits, revenue, data
- Damages from use/inability to use Service
- Damages from reliance on AI content
- Third-party service issues (OpenAI, Apple)
MAXIMUM LIABILITY: Greater of $100 or 12 months of fees paid.
10. Indemnification
You indemnify HatchingPoint against claims arising from your use, violations, or reliance on AI content.
11. DISPUTE RESOLUTION & ARBITRATION
Disputes resolved through binding individual arbitration (AAA rules), not court.
CLASS ACTION WAIVER: You waive the right to participate in class actions.
Opt-out: Email support@hatchingpoint.com within 30 days of first use.
12. Governing Law
Delaware law governs. Non-arbitration actions shall be brought in Delaware courts.
13. Termination
We may terminate access anytime. Upon termination: access ceases, prior fees due, survival clauses remain in effect.
14. Third-Party Services
OpenAI and Apple integrations are subject to their respective terms. We're not responsible for third parties.
15. Severability
Invalid provisions will be struck; the remainder remains enforceable.
16. Entire Agreement
These Terms + our Privacy Policy constitute the entire agreement.
17. Contact
Email: support@hatchingpoint.com
Company: HatchingPoint