patternize

support

Need Help?

We're here to help you get the most out of Patternize. Inspire, Create, Crochet.

Contact Us

For questions, feedback, or support requests, email us at:

support@hatchingpoint.com

Common Questions

  • How do I restore my purchase?
    Go to Settings in the app and tap "Restore Purchases"
  • How do I cancel my subscription?
    Open Settings → Apple ID → Subscriptions → Patternize → Cancel
  • Is my data backed up?
    Your data is stored locally on your device. Enable iCloud backup to preserve your data.

Response Time

We typically respond to support requests within 24-48 hours.