pettrackcare
privacy policy
Last updated: February 2026
Introduction
Hatching Point ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the PetTrackCare mobile application.
Information We Collect
- Audio Recordings: Voice recordings for transcription or analysis
- Photos/Images: Images you capture or upload
- Location Data: Your location when using location-based features
- Health Data: Health and fitness information you provide
- Purchase Information: Subscription status (processed by Apple, we don't see payment details)
How We Use Your Information
- Provide and improve app functionality
- Process your subscription
- Respond to support requests
- Analyze usage to improve features
Third-Party Services
- Apple: App Store handles purchases and subscriptions. Data is stored locally on your device using Apple frameworks.
- OpenAI (if applicable): AI features may send data to OpenAI for processing. OpenAI does not use API data to train models.
Data Storage and Security
- Local Storage: Your data is stored locally on your device.
- No Cloud Backup by Us: We do not maintain copies of your data on our servers.
- Encryption: All data transmitted uses industry-standard encryption (HTTPS/TLS).
Your Rights
- Access: View all data stored in the app
- Delete: Remove your data at any time
- Cancel: Cancel subscription through App Store
Children's Privacy
PetTrackCare is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Contact Us
Questions? Contact us at inquiry@hatchingpoint.com
Optional advertising measurement
Some Hatching Point apps include Meta's SDK in a disabled state. It initializes only when measurement is enabled for that app and you authorize tracking through Apple's App Tracking Transparency prompt. When enabled, device identifiers, product interactions, and verified purchase event details such as value and currency may be shared with Meta for advertising measurement and analytics. Payment-card details are never shared. You can deny the request or revoke permission later in iOS Settings.