WHERE IDEAS FIND PEOPLE.
HATCHING POINT / STUDIO
A WORLD IN THE MAKING

trip concierge ai

support

Need Help?

We're here to help you get the most out of Trip Concierge AI.

Contact Us

For questions, feedback, or support requests, email us at:

inquiry@hatchingpoint.com

Common Questions

  • How do I restore my purchase?
    Go to Settings in the app and tap "Restore Purchases"
  • How do I cancel my subscription?
    Open Settings → Apple ID → Subscriptions → Trip Concierge AI → Cancel
  • Is my data backed up?
    Your data is stored locally on your device. Enable iCloud backup to preserve your data.

Response Time

We typically respond to support requests within 24-48 hours.